Welcome to Cravn Dash. These Terms and Conditions (“Terms”) govern your access to and use of the Cravn Dash website, mobile services, online ordering platform, and related services (collectively, the “Services”). By accessing or using our Services, you agree to these Terms.

If you do not agree, please do not use our Services.

1. Eligibility

You must be at least 18 years old, or the age of majority in your province/state, to place orders online. By using our Services, you confirm that you meet these requirements.

2. Orders & Payments

All orders placed through Cravn Dash are subject to availability and acceptance.

• Prices are listed in local currency (USD or CAD).

• Prices may change without notice.

• Taxes and delivery fees are added at checkout.

• We reserve the right to refuse or cancel any order.

• Payment must be completed at checkout through approved payment methods.

If an error occurs in pricing or product description, we reserve the right to cancel or correct the order.

3. Delivery & Pickup

Estimated delivery times are provided for convenience and are not guaranteed. Delays may occur due to traffic, weather, high demand, or third-party delivery service issues.

Once an order has been prepared or dispatched, it may not be eligible for cancellation.

Customers are responsible for providing accurate delivery information. Cravn Dash is not responsible for orders delivered to incorrect addresses provided by the customer.

4. Refunds & Cancellations

Refunds or replacements may be offered at our discretion in cases of:

• Incorrect orders

• Missing items

• Quality concerns

Claims must be submitted within 24 hours of receiving the order with proof of purchase.

Refunds will be issued to the original payment method when approved.

5. Nutritional & Allergen Information

Cravn Dash provides general ingredient and allergen information where possible. However:

• Cross-contamination may occur.

• We cannot guarantee allergen-free preparation environments.
  Customers with severe allergies should exercise caution when ordering.

6. Intellectual Property

All content on this website including logos, branding, text, images, graphics, and designs is the property of Cravn Dash and protected by intellectual property laws in the United States and Canada.

You may not copy, reproduce, distribute, or use our content without written permission.

7. Promotions & Rewards Program

Promotions, discounts, and loyalty rewards are subject to separate terms and may:

• Expire without notice

• Be modified or discontinued at any time

• Have usage limits or restrictions

Cravn Dash reserves the right to revoke rewards for misuse or fraudulent activity.

8. User Conduct

You agree not to:

• Use the Services for unlawful purposes

• Attempt to disrupt or hack the website

• Provide false information

• Engage in abusive behavior toward staff or delivery personnel

Violation of these rules may result in account suspension or legal action.

9. Third-Party Services

Cravn Dash may integrate with third-party services (including delivery platforms and payment processors). We are not responsible for the policies, errors, or actions of third-party providers.

Use of third-party services is subject to their own terms and conditions.

10. Limitation of Liability

To the maximum extent permitted by law, Cravn Dash is not liable for:

• Indirect or incidental damages

• Delivery delays

• Loss of profits

• Website interruptions

Our total liability shall not exceed the amount paid for the order in question.

11. Privacy

Your use of our Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

12. Modifications to Terms

We may update these Terms at any time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the Services constitutes acceptance of revised Terms.

13. Governing Law

These Terms are governed by the applicable laws of the United States and Canada, depending on the customer’s location, without regard to conflict of law principles.